All Systems Operational

About This Site

On this page, you'll find status information for Jama Connect and related services.

Americas Operational
90 days ago
100.0 % uptime
Today
Connect ? Operational
90 days ago
100.0 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
SSO - SAML Operational
Connect Advisor Operational
Jama Connect Interchange Operational
Tasktop ? Operational
OpsHub ? Operational
EMEA Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
SSO - SAML Operational
Connect Advisor Operational
Jama Connect Interchange Operational
Tasktop ? Operational
OpsHub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Jama Software will be conducting routine maintenance for selected instances on Friday, June 21 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Posted on Jun 17, 2024 - 11:46 PDT
Jama Software will be conducting routine maintenance for selected instances on Thursday, June 20 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Posted on Jun 17, 2024 - 11:45 PDT
Jama Software will be conducting routine maintenance for selected instances on Saturday, June 22 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Posted on Jun 18, 2024 - 10:31 PDT
Jama Software will be conducting routine maintenance for selected instances on Friday, June 21 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Posted on Jun 18, 2024 - 10:31 PDT
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 20:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Tuesday, June 18 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 14, 11:58 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 15:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Wednesday, June 19 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 14, 11:59 PDT
Jun 17, 2024
Completed - The scheduled maintenance has been completed.
Jun 17, 21:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Monday, June 17 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 13, 13:33 PDT
Completed - The scheduled maintenance has been completed.
Jun 17, 15:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Tuesday, June 18 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 13, 13:34 PDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Friday, June 14 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 12, 12:42 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 15:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Saturday, June 15 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 12, 12:43 PDT
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 21:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Thursday, June 13 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 11, 12:42 PDT
Completed - The scheduled maintenance has been completed.
Jun 13, 15:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Friday, June 14 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 11, 12:43 PDT
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 21:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Wednesday, June 12 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 10, 11:53 PDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 21:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Monday, June 10 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 6, 14:40 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Tuesday, June 11 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 6, 14:41 PDT
Resolved - The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Jun 10, 04:12 PDT
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Jun 10, 03:50 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Jun 10, 03:21 PDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 21:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 20:00 PDT
Scheduled - The Jama team will upgrade Connect to 9.12.1 on Friday June 7th from 8:00pm - 10:00pm PT. No service disruptions are expected during this update.

https://support.jamasoftware.com/hc/en-us/articles/27334583050509-Jama-Connect-9-12-1-Cloud

Jun 6, 08:41 PDT
Completed - The scheduled maintenance has been completed.
Jun 7, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 15:00 PDT
Scheduled - The Jama team will upgrade Connect to 9.12.1 on Saturday June 8th from 12:00am - 2:00am CET. No service disruptions are expected during this update.

https://support.jamasoftware.com/hc/en-us/articles/27334583050509-Jama-Connect-9-12-1-Cloud

Jun 6, 08:55 PDT
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 20:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Thursday, June 6 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

Jun 3, 13:44 PDT
Jun 5, 2024
Completed - The scheduled maintenance has been completed.
Jun 5, 21:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Wednesday, June 5 from 8:00pm - 10:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

May 31, 11:29 PDT
Completed - The scheduled maintenance has been completed.
Jun 5, 15:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance for selected instances on Thursday, June 6 from 12:00am - 2:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.

May 31, 11:30 PDT