Jama Software Status

All Systems Operational

About This Site

On this page, you'll find status information for Jama Connect and related services.

Americas Operational

Connect Operational

SSO - SAML Operational

Tasktop Operational

OpsHub Operational

Connect - Customer Validated Cloud Operational

EMEA Operational

Connect Operational

SSO - SAML Operational

Tasktop Operational

OpsHub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Jama Connect Upgrade - Customer Validated Cloud - US

Completed - The scheduled maintenance has been completed.
Mar 17, 20:09 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 PDT

Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) to 8.79.4 on March, 17 from 8:00pm - 10:00pm PT. No service disruptions are expected during this update.
Mar 15, 13:44 PDT

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

Jama Connect performance degradation

Resolved - This incident has been resolved.
Mar 13, 15:55 PDT

Update - We are continuing to monitor for any further issues.
Mar 13, 14:42 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 14:33 PDT

Update - We are continuing to investigate this issue.
Mar 13, 14:02 PDT

Update - We are continuing to investigate this issue.
Mar 13, 13:33 PDT

Investigating - Some customers may experience degraded performance from their Jama Connect application. We are currently investigating the issue.
Mar 13, 12:48 PDT

Intermittent Auth0 service

Resolved - The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Mar 13, 10:00 PDT

Identified - We have identified the source of the issue and are working to resolve it.
Mar 13, 09:18 PDT

Update - We are continuing to investigate this issue.
Mar 13, 09:04 PDT

Investigating - Some customers have reported degradation in login service in all our instances. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Mar 13, 08:59 PDT