Completed -
The scheduled maintenance has been completed.
Mar 17, 20:09 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 PDT
Scheduled -
The Jama team will upgrade Connect Customer Validated Cloud (US) to 8.79.4 on March, 17 from 8:00pm - 10:00pm PT. No service disruptions are expected during this update.
Mar 15, 13:44 PDT
Resolved -
This incident has been resolved.
Mar 13, 15:55 PDT
Update -
We are continuing to monitor for any further issues.
Mar 13, 14:42 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 13, 14:33 PDT
Update -
We are continuing to investigate this issue.
Mar 13, 14:02 PDT
Update -
We are continuing to investigate this issue.
Mar 13, 13:33 PDT
Investigating -
Some customers may experience degraded performance from their Jama Connect application. We are currently investigating the issue.
Mar 13, 12:48 PDT
Resolved -
The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Mar 13, 10:00 PDT
Identified -
We have identified the source of the issue and are working to resolve it.
Mar 13, 09:18 PDT
Update -
We are continuing to investigate this issue.
Mar 13, 09:04 PDT
Investigating -
Some customers have reported degradation in login service in all our instances. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Mar 13, 08:59 PDT