All Systems Operational

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On this page, you'll find status information for Jama Connect and related services.

Uptime over the past 90 days. View historical uptime.
Americas Operational
90 days ago
99.99 % uptime
Today
Connect Operational
90 days ago
99.99 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
Connect Advisor Operational
Jama Connect Interchange Operational
EMEA Operational
90 days ago
99.98 % uptime
Today
Connect Operational
90 days ago
99.96 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
Connect Advisor Operational
Jama Connect Interchange Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026
Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
May 9, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 7, 10:44 PDT
Scheduled - The Jama team will upgrade (Staging tenants only) Connect Customer Validated Cloud (US) to 9.35.0 on May, 8th from 8:00pm - 11:00pm PT. Service will be unavailable during this time.
May 5, 11:17 PDT
May 8, 2026
Jama Connect Upgrade - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
May 8, 18:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 15:00 PDT
Scheduled - The Jama team will upgrade (Staging tenants only) Connect Customer Validated Cloud (EU) to 9.35.0 on May, 8th from 11:00pm - May 9th 02:00am CET. Service will be unavailable during this time.
May 5, 11:14 PDT
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Jama Connect Upgrade - US
Completed - The scheduled maintenance has been completed.
May 1, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 20:00 PDT
Scheduled - The Jama team will upgrade Connect to 9.35 on May, 1st from 8:00pm - 10:00pm PT. No service disruptions are expected during this update.
Apr 28, 15:08 PDT
Jama Connect Upgrade - EMEA
Completed - The scheduled maintenance has been completed.
May 1, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 15:00 PDT
Scheduled - The Jama team will upgrade Connect to 9.35 on May, 2nd from 12:00am - 2:00am CET. No service disruptions are expected during this update.
Apr 28, 15:06 PDT
Apr 30, 2026
Jama Connect Status
Resolved - The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Apr 30, 06:33 PDT
Update - We have implemented a fix for the issues and are monitoring the results.
Apr 30, 05:50 PDT
Update - We have implemented a fix for the issues and are monitoring the results.
Apr 30, 05:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 05:49 PDT
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Apr 30, 05:24 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Apr 30, 04:52 PDT
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

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