Jama Software Status

All Systems Operational

About This Site

On this page, you'll find status information for Jama Connect and related services.

Americas Operational

Connect Operational

SSO - SAML Operational

Tasktop Operational

OpsHub Operational

EMEA Operational

Connect Operational

SSO - SAML Operational

Tasktop Operational

OpsHub Operational

Asia Pacific Operational

Connect Operational

SSO - SAML Operational

Tasktop Operational

OpsHub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Jama Connect Upgrade - APAC Apr 23, 13:00-15:00 PDT

Jama Connect will be unavailable on Saturday, April 24th from 6:00 am - 8:00 am AET. During this time, the Jama team will be upgrading Connect to 8.61.

We apologize for this interruption.
Posted on Apr 20, 11:57 PDT

Jama Connect Upgrade - EMEA Apr 23, 14:00-18:00 PDT

Jama Connect will be unavailable starting on Friday, April 23rd at 11:00 pm CET and ending on Saturday, April 24th at 3:00 am CET. During this time, the Jama team will be upgrading Connect to 8.61.

We apologize for this interruption.
Posted on Apr 20, 11:57 PDT

Jama Connect Upgrade - US Apr 23, 18:00 - Apr 24, 00:00 PDT

Jama Connect will be unavailable on Friday, April 23rd from 6:00 pm - 12:00 am PT. During this time, the Jama team will be upgrading Connect to 8.61.

We apologize for this interruption.
Posted on Apr 20, 11:57 PDT

Past Incidents

Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

Intermittent login errors reported for some customers using SSO SAML

Resolved - This incident has been resolved.
Apr 8, 08:01 PDT

Investigating - Customers have reported issues trying to access Jama Connect via SSO SAML. Our team is aware of the issues and are looking into it further.

If you are not using SSO SAML to log in to Jama Connect, you should not expect any changes.

We will keep this site up-to-date with the latest information. We apologize for this interruption.
Apr 8, 07:59 PDT

Apr 7, 2021

No incidents reported.

Apr 6, 2021

Limited interruption for file uploads

Resolved - The file scanning service has been restored to fully operational status following a change made by the third party vendor.
Apr 6, 14:07 PDT

Update - We are continuing to work on a fix for this issue.
Apr 6, 10:41 PDT

Identified - We are waiting for a resolution from our third party vendor. The vendor has given an ETA of 1-2 hours for resolution.
Apr 6, 10:39 PDT

Investigating - A third party vendor is experiencing some interruptions to their file scanning service, and this has resulted in a very limited interruption for our software causing failures when uploading files.
Apr 6, 03:00 PDT