All Systems Operational

About This Site

On this page, you'll find status information for Jama Connect and related services.

Uptime over the past 90 days. View historical uptime.
Americas Operational
Connect Operational
Connect - Customer Validated Cloud Operational
Connect Advisor Operational
Interchange Operational
Datatap Operational
EMEA Operational
Connect Operational
Connect - Customer Validated Cloud Operational
Connect Advisor Operational
Interchange Operational
Datatap Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jama Connect Upgrade - EMEA Nov 13, 2026 15:00-18:00 PST

Jama Connect will be unavailable on Friday, November 13 from 11:00pm - 2:00am CET. During this time, the Jama team will be upgrading Connect to 9.42.0
Posted on Nov 10, 2026 - 13:17 PST

Jama Connect Upgrade - US Nov 13, 2026 20:00-23:00 PST

Jama Connect will be unavailable on Friday, November 13 from 8:00pm - 11:00pm PT. During this time, the Jama team will be upgrading Connect to 9.42.0
Posted on Nov 10, 2026 - 13:18 PST

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Nov 9, 19:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 PST
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) to 9.41.3 on Monday, November 9 from 6:00pm - 8:00pm PT. No service disruptions are expected during this update.
Nov 9, 15:25 PST
Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Nov 9, 19:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 18:00 PST
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) to 9.35.6 on Monday, November 9 from 6:00pm - 8:00pm PT. No service disruptions are expected during this update.
Nov 9, 15:25 PST
Jama Connect Upgrade - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
Nov 9, 16:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:01 PST
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (EU) to 9.41.3 on Tuesday, November 10 from 1:00am - 3:00am CET. No service disruptions are expected during this update.
Nov 9, 15:24 PST
Jama Connect Upgrade - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
Nov 9, 16:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 16:00 PST
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (EU) to 9.35.6 on Tuesday, November 10 from 1:00am - 3:00am CET. No service disruptions are expected during this update.
Nov 9, 15:23 PST

Nov 8, 2026

Jama Software - Routine maintenance Nov 8 - US
Completed - The scheduled maintenance has been completed.
Nov 8, 18:41 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 15:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Sunday, Nov 8 from 3:00pm - 7:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Nov 3, 12:10 PST

Nov 7, 2026

Jama Software - Routine maintenance Nov 7 - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Nov 7, 21:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Saturday, Nov 7 from 8:00pm - 12:00am Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Nov 3, 12:08 PST
Jama Software - Routine maintenance Nov 8 - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
Nov 7, 16:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 15:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Sunday, Nov 8 from 12:00am - 4:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Nov 3, 12:09 PST

Nov 6, 2026

Jama Software - Routine maintenance Nov 6 - US
Completed - The scheduled maintenance has been completed.
Nov 6, 21:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Friday, Nov 6 from 8:00pm - 12:00am Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Nov 3, 12:06 PST
Jama Software - Routine maintenance Nov 7 - EU
Completed - The scheduled maintenance has been completed.
Nov 6, 16:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 15:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Saturday, Nov 7 from 12:00am - 4:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Nov 3, 12:07 PST
Jama Connect Status
Resolved - The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Nov 6, 00:05 PST
Update - We are continuing to monitor for any further issues.
Nov 5, 23:35 PST
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Nov 5, 23:34 PST
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.
Nov 5, 23:14 PST
Investigating - We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution.

As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
Nov 5, 22:43 PST

Nov 5, 2026

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Jama Software - Routine maintenance Nov 1 - US
Completed - The scheduled maintenance has been completed.
Nov 1, 22:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 20:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Sunday, Nov 1 from 8:00pm - 12:00am Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Oct 27, 12:23 PDT
Jama Software - Routine maintenance Nov 1 - US
Completed - The scheduled maintenance has been completed.
Nov 1, 16:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 15:00 PST
Scheduled - Jama Software will be conducting routine maintenance on Sunday, Nov 1 from 3:00pm - 7:00pm Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Oct 27, 12:23 PDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Oct 30, 23:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:30 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) Staging to 9.41.2 on October 30 from 3:00 pm - 12:00am PT. No service disruptions are expected during this update.
Oct 30, 15:21 PDT
Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Oct 30, 23:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:31 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (US) Production to 9.41.2 on October 30 from 3:00 pm - 12:00am PT. No service disruptions are expected during this update.
Oct 30, 15:26 PDT
Jama Connect Upgrade - US
Completed - The scheduled maintenance has been completed.
Oct 30, 23:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:00 PDT
Scheduled - The Jama team will upgrade Connect to 9.41.2 on October 30 from 6:00pm - 12:00am PT. No service disruptions are expected during this update.
Oct 30, 18:40 PDT
Jama Software - Routine maintenance Oct 30 - US
Completed - The scheduled maintenance has been completed.
Oct 30, 21:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 PDT
Scheduled - Jama Software will be conducting routine maintenance on Friday, Oct 30 from 8:00pm - 12:00am Pacific.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Oct 27, 12:01 PDT
Jama Software - Routine maintenance Oct 31 - EMEA
Completed - The scheduled maintenance has been completed.
Oct 30, 20:12 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 30, 18:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:00 PDT
Scheduled - Jama Software will be conducting routine maintenance on Saturday, Oct 31 from 12:00am - 4:00am CET.
If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If there is no banner message, then your instance will not be impacted.
Oct 27, 12:04 PDT
Jama Connect Upgrade - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
Oct 30, 16:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:45 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (EU) Staging to 9.41.2 on October 31 from 12:00am - 9:00am CET. No service disruptions are expected during this update.
Oct 30, 15:32 PDT
Jama Connect Upgrade - Customer Validated Cloud - EU
Completed - The scheduled maintenance has been completed.
Oct 30, 16:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:45 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud (EU) Production to 9.41.2 on October 31 from 12:00am - 9:00am CET. No service disruptions are expected during this update.
Oct 30, 15:34 PDT

Oct 29, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage