All Systems Operational

About This Site

On this page, you'll find status information for Jama Connect and related services.

Americas Operational
90 days ago
99.99 % uptime
Today
Connect ? Operational
90 days ago
99.99 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
Connect Advisor Operational
Jama Connect Interchange Operational
EMEA Operational
90 days ago
99.98 % uptime
Today
Connect Operational
90 days ago
99.97 % uptime
Today
Connect - Customer Validated Cloud Operational
90 days ago
100.0 % uptime
Today
Connect Advisor Operational
Jama Connect Interchange Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Jama Connect Upgrade - EMEA Apr 4, 2025 15:00-17:00 PDT

The Jama team will upgrade Connect to 9.21.1 on April 4th from 11:00 pm to Saturday April 5th, 1:00 am CET. No service disruptions are expected during this update.
Posted on Apr 02, 2025 - 16:59 PDT

Jama Connect Upgrade - US Apr 4, 2025 20:00-22:00 PDT

The Jama team will upgrade Connect to 9.21.1 on April 4th from 08:00 pm - 10:00 pm PST. No service disruptions are expected during this update.
Posted on Apr 02, 2025 - 17:03 PDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Resolved - The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Apr 2, 15:23 PDT
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Apr 2, 15:06 PDT
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Apr 2, 14:46 PDT
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Apr 2, 14:16 PDT
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Apr 2, 13:43 PDT
Update - The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Apr 2, 13:17 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Apr 2, 12:50 PDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - The Jama Software engineering team has identified and resolved the degradation issue. We will continue to monitor the situation but expect no further disruptions.
Mar 31, 11:03 PDT
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Mar 31, 10:39 PDT
Update - We are still working together to find a solution for this
Mar 31, 09:51 PDT
Update - We are continuing to investigate this issue.
Mar 31, 09:07 PDT
Update - We are continuing to investigate this issue.
Mar 31, 08:28 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Mar 31, 07:45 PDT
Resolved - The Jama Software engineering team has identified and resolved the degradation issue. We will continue to monitor the situation but expect no further disruptions.
Mar 31, 11:03 PDT
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Mar 31, 10:39 PDT
Update - We are still working together to find a solution for this
Mar 31, 09:50 PDT
Update - We are continuing to investigate this issue.
Mar 31, 09:08 PDT
Update - We are continuing to investigate this issue.
Mar 31, 08:37 PDT
Update - We are continuing to investigate this issue.
Mar 31, 08:01 PDT
Update - We are continuing to investigate this issue.
Mar 31, 07:10 PDT
Update - We are continuing to investigate this issue.
Mar 31, 06:38 PDT
Update - We are continue to investigate this issue.
Mar 31, 06:02 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Mar 31, 05:37 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:00 PDT
Scheduled - Jama Connect will be unavailable on Friday, March 28th from 8:00pm - 11:00pm PDT. During this time, the Jama team will be upgrading Connect to 9.21.0
Mar 26, 13:55 PDT
Completed - The scheduled maintenance has been completed.
Mar 28, 16:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 15:00 PDT
Scheduled - Jama Connect will be unavailable on Friday, March 28th from 11:00am - Saturday, March 29th 1:00am CET. During this time, the Jama team will be upgrading Connect to 9.21.0
Mar 26, 13:54 PDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.