All Systems Operational

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On this page, you'll find status information for Jama Connect and related services.

Uptime over the past 90 days. View historical uptime.
Americas Operational
Connect Operational
Connect - Customer Validated Cloud Operational
Connect Advisor Operational
Interchange Operational
Datatap Operational
EMEA Operational
Connect Operational
Connect - Customer Validated Cloud Operational
Connect Advisor Operational
Interchange Operational
Datatap Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jama Connect Interchange Upgrade - EU Oct 14, 2026 15:00-17:00 PDT

Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.40. You can find the complete list of updates in the Jama Connect Interchange Release Notes.

Jama Connect Interchange will be updated on Wednesday, October 14, at 3:00pm – 5:00pm PT (12:00am – 2:00am CET).
During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.
Posted on Oct 12, 2026 - 14:08 PDT

Jama Connect Interchange Upgrade - US Oct 14, 2026 20:00-22:00 PDT

Greetings from the Product Team at Jama Software! We’re excited to bring you the release of Jama Connect Interchange 1.40. You can find the complete list of updates in the Jama Connect Interchange Release Notes.

Jama Connect Interchange will be updated on Wednesday, October 14, at 8:00pm – 10:00pm PT.
During the update, integrations will be paused. Any pending syncs will resume automatically after the update is complete.
Posted on Oct 12, 2026 - 14:10 PDT

Jama Connect Upgrade - EMEA Oct 16, 2026 15:00-20:00 PDT

Jama Connect will be unavailable on Saturday, October 17 from 12:00am - 05:00am CET. During this time, the Jama team will be upgrading Connect to 9.41.0.
Posted on Oct 13, 2026 - 13:51 PDT

Jama Connect Upgrade - US Oct 16, 2026 20:00 - Oct 17, 2026 01:00 PDT

Jama Connect will be unavailable on Friday, October 16 from 8:00pm - Saturday, October 17 1:00am PST. During this time, the Jama team will be upgrading Connect to 9.41.0.
Posted on Oct 13, 2026 - 13:47 PDT

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Jama Connect Status
Resolved - This incident has been resolved.
Oct 12, 22:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 22:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 22:36 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Oct 12, 22:20 PDT
Jama Connect Upgrade - Customer Validated Cloud - US
Completed - The scheduled maintenance has been completed.
Oct 12, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:00 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud to 9.35.4 on October 12 from 8:00pm - 10:00pm PT. No service disruptions are expected during this update.
Oct 12, 12:55 PDT
Jama Connect Upgrade - Customer Validated Cloud - EMEA
Completed - The scheduled maintenance has been completed.
Oct 12, 15:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 15:00 PDT
Scheduled - The Jama team will upgrade Connect Customer Validated Cloud to 9.35.4 on October 13 from 12:00am - 2:00am CET. No service disruptions are expected during this update.
Oct 12, 12:54 PDT

Oct 11, 2026

Jama Connect Status
Resolved - The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Oct 11, 10:37 PDT
Monitoring - We have implemented a fix for the issues and are monitoring the results.
Oct 11, 10:27 PDT
Update - We are continuing to work on a fix for this issue.
Oct 11, 09:15 PDT
Identified - We have identified the source of the issue and are working to resolve it.
Oct 11, 08:48 PDT
Investigating - Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.
Oct 11, 08:26 PDT

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

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