The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Posted Nov 06, 2026 - 00:05 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 05, 2026 - 23:35 PST
Monitoring
We have implemented a fix for the issues and are monitoring the results.
Posted Nov 05, 2026 - 23:34 PST
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.
Posted Nov 05, 2026 - 23:14 PST
Investigating
We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution.
As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
Posted Nov 05, 2026 - 22:43 PST
This incident affected: EMEA (Connect - Customer Validated Cloud).