Jama Connect performance degradation

Incident Report for Jama Software

Resolved

This incident has been resolved.

Posted Dec 13, 2024 - 00:11 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 13, 2024 - 00:07 PST

Update

We are continuing to investigate this issue.

Posted Dec 12, 2024 - 12:07 PST

Update

We are continuing to investigate this issue.

Posted Dec 11, 2024 - 09:40 PST

Update

We are continuing to investigate this issue.

Posted Dec 10, 2024 - 16:46 PST

Investigating

Some customers have reported degraded performance of their Jama Connect instance when using TraceView. Our team has been notified and is investigating the issue. We are continuing to investigate and will update this site with the latest information.

Posted Dec 10, 2024 - 16:00 PST

This incident affected: EMEA (Connect).