Jama Connect Currently Unavailable

Incident Report for Jama Software

Resolved

The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Posted 1 month ago. Feb 28, 2025 - 17:23 PST

Update

We are continuing to monitor for any further issues.
Posted 1 month ago. Feb 28, 2025 - 17:16 PST

Update

A fix has been implemented and we are monitoring the results.
Posted 1 month ago. Feb 28, 2025 - 17:16 PST

Monitoring

We have implemented a fix for the issues and are monitoring the results.
Posted 1 month ago. Feb 28, 2025 - 17:16 PST

Identified

The issue has been identified and a fix is being implemented.
Posted 1 month ago. Feb 28, 2025 - 17:07 PST

Update

The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.
Posted 1 month ago. Feb 28, 2025 - 16:56 PST

Update

We are continuing to investigate this issue.
Posted 1 month ago. Feb 28, 2025 - 16:29 PST

Investigating

We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution.

As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
Posted 1 month ago. Feb 28, 2025 - 16:26 PST
This incident affected: EMEA (Connect).