The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Posted Apr 30, 2026 - 06:33 PDT
Update
We have implemented a fix for the issues and are monitoring the results.
Posted Apr 30, 2026 - 05:50 PDT
Update
We have implemented a fix for the issues and are monitoring the results.
Posted Apr 30, 2026 - 05:49 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 05:49 PDT
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Posted Apr 30, 2026 - 05:24 PDT
Investigating
Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue. As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.