Jama Connect Performance Degradation

Incident Report for Jama Software

Resolved

The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.

Posted Oct 23, 2024 - 09:46 PDT

Monitoring

We have taken steps to solve the issue, we are monitoring performance.

Posted Oct 23, 2024 - 09:08 PDT

Update

We are continuing to investigate this issue.

Posted Oct 23, 2024 - 08:01 PDT

Investigating

Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Posted Oct 23, 2024 - 07:33 PDT

This incident affected: Americas (Connect).