Intermittent Auth0 service

Incident Report for Jama Software

Resolved

The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.

Posted 2 years ago. Mar 13, 2023 - 10:00 PDT

Identified

We have identified the source of the issue and are working to resolve it.

Posted 2 years ago. Mar 13, 2023 - 09:18 PDT

Update

We are continuing to investigate this issue.

Posted 2 years ago. Mar 13, 2023 - 09:04 PDT

Investigating

Some customers have reported degradation in login service in all our instances. Our team has been notified and is investigating the issue.

As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.

Posted 2 years ago. Mar 13, 2023 - 08:59 PDT