The Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.
Posted 3 days ago. Apr 02, 2025 - 15:23 PDT
Monitoring
We have implemented a fix for the issues and are monitoring the results.
Posted 3 days ago. Apr 02, 2025 - 15:06 PDT
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Posted 3 days ago. Apr 02, 2025 - 14:46 PDT
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Posted 3 days ago. Apr 02, 2025 - 14:16 PDT
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Posted 3 days ago. Apr 02, 2025 - 13:43 PDT
Update
The Jama Software engineering team is continuing to investigate the root cause of the ongoing performance degradation issue.
Posted 3 days ago. Apr 02, 2025 - 13:17 PDT
Investigating
Some customers have reported degradation to the performance of their Jama Connect instance. Our team has been notified and is investigating the issue.
As we continue to monitor performance, we will update this site with the latest information. We apologize for this interruption.